Privacy Notice

1. Who we are

Tunebansia Pty Ltd operates the Tunebansia information-organisation platform and this website. Our registered address is Suite 4, 178 North Terrace, Adelaide SA 5000, Australia. You can reach us at [email protected] or on +61 8 7099 3245.

2. Information collected through this website

When you use the contact form on the Connect page, you provide your name, email address, a request type selection, and a message. This information is transmitted to us via email and is used solely to respond to your enquiry.

We do not operate server-side analytics or tracking scripts on this website. Standard web server access logs may record your IP address and the pages you visit as a normal function of web server operation. These logs are not used to build profiles of individual visitors and are not shared with third parties.

This website does not set cookies and does not use third-party advertising or tracking services.

3. Information collected through the access process

If you submit an access request and it proceeds to setup, we may collect additional information necessary to configure the platform for your use case. The specific information collected depends on your situation and is discussed during the access review process.

We handle this information with care and use it only for the purposes of setting up and maintaining your access to the platform. We do not sell personal information and we do not share it with unrelated third parties.

4. How we use the information you provide

Information you provide through the contact form is used to:

• Respond to your enquiry or access request
• Ask clarifying questions about your situation
• Communicate the outcome of the access review process

We do not use your contact information to send unsolicited communications. We will not add you to any mailing list without your explicit agreement.

5. Retention

Enquiry correspondence is retained for a reasonable period to allow us to refer back to previous contact if needed. We do not have a fixed retention schedule to state here; if you wish to know whether we hold information about you and whether it can be removed, please contact us directly.

6. Access to your information

You may contact us to ask what information we hold about you, to request a correction if any information is incorrect, or to ask us to remove information where we are not required to retain it. We will respond to such requests within a reasonable time.

7. Links to other websites

This website does not contain links to external third-party websites. If that changes in the future, this notice will be updated accordingly. We are not responsible for the privacy practices of any website we do not operate.

8. Changes to this notice

We may update this Privacy Notice from time to time. The date at the top indicates when it was last reviewed. Continued use of this website after an update constitutes acceptance of the revised notice.